| 1. What is a Web site and why do I need it? |
| 2. What is the relationship between Website and Web hosting? |
3. What is shared/virtual hosting?
|
| 4. Which Operating System do I choose? |
| 5. Can I access my site with or without the 'www'? |
| 6. How long does it take to set up a new account? |
| 7. Can I upgrade my account when necessary? |
| 8. How do I transfer files to my website? |
| 9. From where can I get FTP software for uploading my files? |
| 10.Do you offer web page design services? |
| 11.What should I name my Homepage? |
| 12.Do you offer Telnet Access? |
| 13.Do you provide access logs? |
| 14.How can I see my usage information of my website? |
| 15.Do you support DSN less connection? |
| 16.Is the space used by my database part of the overall
space that I purchase? |
| 17.Can I host more than one website under my 10 MB web
space? |
| 18.Is the space used by my database part of the overall
space that I purchase? |
| 19.What is LOG Files and what type of logs you are managing? |
| 20.How do I delete my Old Log Files? |
| 21.What is DLL and do you support DLL files? |
| 22.I have forgotten my Ftp details. How do I retrieve it? |
| 23.How do I change my ftp Username and Password? |
| 24.Can I have multiple FTP access? |
| 25.What content restrictions are there on the
sites hosted with Creative web solutions? |
| 26.Can I protect specific parts of my website with password? |
| 27.Can I connect to my SQL Server database using the Enterprise Manager tool? |
|
| |
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What is a Web site
and why do I need it?
In general, a web site is a place on the Internet that
can be used to present something to the Internet audience.
A website is like a necessity in today's society. Millions
of new users are connecting to the Internet from any part
of the world at any time. People use the Web to do almost
everything, including banking, shopping, and researching.
Not only is it quick, convenient and easy, but also it
is always a changing environment. Newly updated sites
always appear and there are always new things to explore
on the Internet because of its comprehensiveness. A website
is like a phone number, it is the first place people look
before they do business with your company. If they don't
find you, they will then find your competitors. A website
could present vital company information to the prospective
client. Thus, there are endless opportunities on the Internet.
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What is the relationship between Website
and Web hosting?
Web hosting is required in order for websites to be put
"live" on the Internet. Web hosting allows the
website to exist on the World Wide Web. A computer that
specializes in hosting stores the website so it can be
accessed by any Internet user during any time of the day.
Craetive web solutions is an example of a web hosting
company that will make sure your website remain accessible
with 99% reliability and impressive speed.
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What is shared/virtual hosting?
In a shared hosting formula, one server is shared for
multiple websites. An advantage of shared hosting in that
it is an affordable solution, which doesn't require any
compromises in safety and security, performance and reliability.
Shared hosting is the easiest way to bring your website
to the Internet. It's ideal for static websites and smaller
web applications or e-commerce front offices with a limited
product catalogue.
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Which Operating System do I choose?
For each Creative
web solutions hosting package you can choose the operating
system. You have the choice between Windows 2000 and Linux.
If you have a static website, the choice is not bound
to technical limitations, only personal preferences are
the deciding factor. The control panels and the services
offered are for both Linux and Windows almost identical.
Our Windows 2000 packages support ASP-pages, Cold Fusion,
SA File up, CDONTS (mailing component) as well as Perl-scripting.
The database can be either an MS Access database or an
SQL Server 2000.
For large numbers of visitors or complex websites SQL
Server 2000 is the database of choice. Our Linux packages
support PHP, CGI as well as Perl-scripting. The database
can be a MySQL database.
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Can I access my site with or without
the 'www'?
Unlike some of our competitors, with our service you can
access your site with both (www.yourname.com) and without
(yourname.com).
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How long does it take to set up a new
account?
Most of our hosting accounts are set up and fully active
within 24 hours of receiving payment from you. As soon
as an account is set up your access information will be
sent you via e-mail. The e-mail would include your userID,
password, FTP hostname and Hosting FAQs. You can begin
uploading files to your hosting account immediately thereafter.
* If you have also ordered a domain name along with your
hosting account, you may have to wait for maximum of 48
hours for the registration of the domain name to be successful.
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Can I upgrade my account when necessary?
Yes. You can upgrade your account at anytime. You will
just pay the difference between your current account and
your new account. There are no extra fees involved in
upgrading.
To upgrade your account please log in to 'MY ACCOUNT"
area at www.creativewebsols.com
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How do I transfer files to my website?
Files must be transferred to the web server via File Transport
Protocol (FTP)
Most popular clients are WS FTP and CUTE FTP
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Do you offer web page design services?
Yes we do! Creative web solutions prides itself on the
design of quality web sites at a reasonable cost. More
information on web page and site design can be found on
this web site. www.creativewebsols.com
or feel free to write us at info@creativewebsols.com
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What should I name my Homepage?
Please remember to: Upload your homepage to the default
login directory. Name your homepage either "index.html"
or "index.htm". Upload graphics in binary mode.
Upload all html, htm and other format sensitive documents
in ASCII mode
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Do you offer Telnet Access?
No, due to security issues we do not allow telnet to our
servers.
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Do you provide access logs?
Yes we do, and we provide them only on a monthly basis.
We do not enable logging by default; it's enabled only
after use requests for the same
*Space consumed by the log files includes the web space
you bought from us.
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How can I see my usage information
of my website?
For activation of usage stats please register your request
at www.creativewebsols.com and we will set up your usage
report, which you will be able to view at http://www.yoursite.com/usage
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Do you support DSN less connection?
We recommend OLEDB Based connections for Microsoft Access
and SQL Server but we also create DSN's for databases
when required.
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Is the space used by my database part
of the overall space that I purchase?
Yes.
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Can I host more than one website under
my 10 MB web space?
While we can point as many domains as you require to your
web space, we will not point domains to subdirectories
under that web space.
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Is the space used by my database part
of the overall space that I purchase?
Yes the space used by your database is part of your overall
space.
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What is LOG Files and what type of
logs you are managing?
Log files is basically raw details of your website which
contain your website' visitors details as well as ftp
file uploading details
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How do I delete my Old Log Files?
Please FTP onto your site and manually delete the files
you don't require. You can also disable the website usage
logs by logging into your "MY ACCOUNT" area
at www.creativewebsols.com
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What is DLL and do you support DLL
files?
DLL stands for Dynamic Link Library. It includes functions
used by Windows applications. No, we do not support DLL
files on our shared hosting servers
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I have forgotten my Ftp details. How
do I retrieve it?
You can retrieve your ftp details at any point of time.
Step1
Log in through "MY ACCOUNT" at Creativewebsols.com
with your username and password.
Step2
Once you are successfully logged in, go to Domain Services
and click on the link
"Show a list of Domains I Have Registered"
Step3
Click on the "Manage " link beside your domain.
STEP4
Click on "send ftp details', and you will be mailed
your ftp details to the email id which is there with us
in your profile.
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How do I change my ftp Username and
Password?
Step1
Log in through "MY ACCOUNT" at creativewebsols.com
with your username and password
Step2
Once you are successfully logged in, go to Domain Services
and click on the link
"Show a list of Domains I Have Registered"
Step3
Click on the "Manage " link beside your domain.
STEP4
Click on Change FTP Password link
Step5
Enter the new details and submit
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Can I have multiple FTP access?
We only give one FTP account per domain/web space.
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What content restrictions are there
on the sites hosted with creative web solutions?
Material deemed unsuitable for hosting with creative web
solutions includes: (not only restricted to the following
list)
Pornographic material.
Racist and sexist material.
Illegal software codes.
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Can I protect specific parts of my
website with password?
Yes you can protect any folder of your website with password
by paying Rs 1000/- per folder. For more information please
request at www.creativewebsols.com with your details like
domain name, directory to protect and authentication details.
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Can I connect to my SQL Server database
using the Enterprise Manager tool?
Due to security considerations and for ensuring privacy
of your database, we do not provide Enterprise Manager
connectivity for SQL server in a shared hosting environment.
We however recommend that you use the inbuilt Query Analyzer
tool for connecting to your database.
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