|
 |
 |
| |
WEB MAIL
| 1. What is web mail? |
| 2. What is Creative web solutionsWebmail
Gateway? |
| 3. Is Creative web solutions's Webmail
Service free? |
| 4. How much storage space do I get?
|
| 5. What will happen if I exceed my 20 MB
limit? |
| 6. Can I send/receive Attachments? |
| 7. I can't login to my mailbox. "Incorrect
Username or Password" it says. Why? |
| 8. I am getting a message "Your session
has expired". Why? |
| 9. I am getting a message 'Your inbox is
empty', Where are my mails? |
| 10.When I try to forward a message with an attachment,
the text and the attachment both do not appear
in the new mail to be forwarded. Why? |
| 11.I am sending emails but I can't see them
in my "Sent Items" folder. Why? |
| 12.How can send mail to the addresses in my
address book |
| 13.How can I rename a folder? |
| 14.What is the procedure for logout? |
| 15.Whom can I write to for any kind of clarifications,
problems with regards to Creative web solutions's
Webmail? |
-
What is web mail?
Web mail is a browser-based interface for your reading
your emails. Instead of downloading emails on to your
PC using email clients such as Microsoft Outlook Express,
Netscape Messenger, Eudora Mail etc., you can view your
emails from the server directly using your web browser
such as Microsoft Internet Explorer, Netscape Navigator,
and Opera etc. This email service gives you an opportunity
to access your emails from your office, your home or while
traveling anywhere in the world.
Top
-
What is Creative web solutions Webmail
Gateway?
Creative web solutions Webmail gateway is the Webmail
service offered by Creative web solutions to all its email
users enabling them to check their emails sent to alias@theirdomain.com
from anywhere in the world easily and quickly. The URL
for the Webmail gateway is http://www.creativewebsols.com/.
Top
-
Is Creative web solutions's Webmail
Service free?
Yes, it is a free service for all Creative web solutions's
email users. You can also use this service if you have
purchased email services from Creative web solutions.
Top
-
How much storage space do I get?
You can store as much as 20 Mega Bytes (Inclusive of all
the folders you create) on Creative web solution's Webmail.
Top
- What will happen if I exceed my 20 MB limit?
You'll get a warning message as and when your mailbox reaches
80% of the assigned quota asking you to delete big messages
to free your mailbox space. If you exceed 100% of the assigned
20 MB quota, emails sent to you will start bouncing to the
senders.
Top
-
Can I send/receive Attachments?
Yes, you can send a maximum of 3 attachments at a given
point in time and can read any number of attachments.
The maximum size allowed for sending an attachment file
is limited to 2 MB.
Top
-
I can't login to my mailbox. "Incorrect
Username or Password" it says. Why?
Specify your complete email-id and password to login.
Double-check and make sure the password you are supplying
is correct or not (Password is case sensitive). Your account
may not be activated yet (Check you user control panel
at Creative web solutions). Also verify that your browser
supports COOKIES and that they are enabled. Most popular
browsers that support cookies are Microsoft Internet Explorer
5 and above and Netscape 2.0 and above. If you do not
have the latest version of your browser, you need to upgrade
your browser to use Webmail. Also verify that you are
not trying to login from cached copy of web mail. If so
then refresh once and try again. Otherwise close the browser
and try.
Top
- I am getting a message "Your session has expired".
Why?
Session expires due to security reasons, which may be any
of the following:
· You don't have cookies support in your browser
or it has not been enabled yet.
· You are accessing some Webmail links from your
browser's history after logging out from the system.
· You have exceeded the time set for an inactive
login session to expire. (30 minutes from your login)
· You are running two simultaneous logins with
the same username and password.
· You are trying to access the URL for inner mail
pages directly from the location bar of your browser
Top
- I am getting a message 'Your inbox is empty', Where are
my mails?
Either you don't have any new emails in your mailbox or
you have download them using your email client (Outlook
Express, Netscape Messenger etc) on to your computer. This
normally happens when you are using an email-id as a POP3
account as well as through Webmail. To avoid your email
client downloading your emails, you can either change your
password or set 'Leave a copy on the server' option checked
while configuring your email client.
Top
- When I try to forward a message with an attachment, the
text and the attachment both do not appear in the new mail
to be forwarded. Why?
When you forward a message, by default it does not show
the attachment in the compose window, but if you send the
message it will automatically attach and send your file
in the background.
Top
-
I am sending emails but I can't see
them in my "Sent Items" folder. Why?
Creative web solutions Webmail, by default, does not store
messages in sent items. To save a message in "Sent
Items" you need to check the option "Save a
copy in Sent Items" while composing your message.
To make this option default, you need to check "Personal
settings" à "Always Store In Sent Items"
option.
Top
- How can send mail to the addresses in my address book?
To use your address book while composing, click on "To",
"CC" or "Bcc" links and a pop-up window
will appear. Select the addresses you want to send your
message to and those will automatically get pasted in you
respective text boxes.
Top
- How can I rename a folder?
To give a folder a new name, create a new folder with the
name you want, copy all the messages from old folder to
new and delete the old one.
Top
- What is the procedure for logout?
There is no icon or menu for logout. You can find the "Logout"
option as the last option on the left panel. If you can't
see it check your font size and resolution of your display.
Top
- Whom can I write to for any kind of clarifications, problems
with regards to Creative web solution's Webmail?
You can contact our Webmail helpdesk at ibcdns.com/webmail.
Top
|
|
|
|
Web Promotion FAQs
